Last Updated: January 29, 2024
Welcome to Naples Boat Experience!
We help users to research and book travel experiences, post opinions of those experiences, and engage in interactive travel forums. However, we are not a travel or tour agency, and we do not provide such experiences ourselves. When you make a booking, you will be purchasing a tour, ticket or other service directly from the third-party vendor.
These Terms of Use apply to any use of Naples Boat Experience's services. Please read these Terms of Use carefully, as they contain important information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. By accessing or using Naples Boat Experience's services, you are indicating that you have read these Terms of Use and agree to be bound by them. If you do not agree with all of these Terms of Use, you are not permitted to access or use the services.
Introduction
1.1 These terms of use, together with the Privacy Policy (collectively, the "Terms of Use") set out the terms on which Naples Boat Experience. (a corporation, together with certain specified affiliates and subsidiaries: "Naples Boat Experience", "we", "us”, "our") provides services (the "Services") through Naples Boat Experience's booking platform (the "Platform") as may be made available through our website (www.naplesboatexperience.com, together with all related domains, white label and affiliate sites, mobile properties and related applications, collectively referred to as the "Website") and over the telephone. When we refer to "you", we mean any person that accesses or uses the Services. Naples Boat Experience is not a travel or tour agency, nor is it a vendor of tours, activities or experiences. When you make a booking, you are using the Platform to contract with third party vendors.
1.2 If you wish to contact Naples Boat Experience, please visit our Naples Boat Experience Contact Us page giving information about ways to contact us. You can also write to us at the following address: Naples Boat Experience Jan Tooropstraat 15 A20 Amsterdam, The Netherlands.
1.3 These Terms of Use govern your relationship with us in respect of your use of the Services, including any bookings that you make of any tour, ticket, attraction, activity and/or experience (described in these Terms of Use as an "Experience") that is advertised on the Website and is made available by a third party supplier (each, a "Product").
1.4 By using or accessing the Services, by booking a Product ("Book", "Booking"), and/or creating an account on the Website (a "Naples Boat Experience Account"), you agree to be bound by these Terms of Use without modification, and you represent that you have read and understood them. In all Booking arrangements, the person making the Booking shall be deemed to have accepted these Terms of Use on behalf of all the persons named in the Booking.
1.5 We may update or otherwise modify these Terms of Use at any time, and you understand and agree that your continued access or use of the Services after such change signifies your acceptance of the updated Terms of Use. We will note the date that updates were last made to the Terms of Use at the top of this page, and the updated Terms of Use will take effect upon posting. It is your responsibility to return to this page periodically to review the most current version of the Terms of Use.
1.6 THE WEBSITE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Use of the Services
2.1 As a condition of your use of the Services, you represent and warrant that (i) all information supplied by you in the course of your use of the Services is true, accurate, current and complete, and (ii) you are 13 years of age or older in order to use the Website. Naples Boat Experience does not knowingly collect the information of anyone under the age of 13.
2.2 Your use of the Services is permitted by Naples Boat Experience only for personal, non-commercial use and/or to make legitimate requests to make a Booking of the Products offered. You agree not to use this Services to make any speculative, false or fraudulent requests or Bookings.
2.3 You further represent and warrant that you (a) are not currently suspended and have not previously been banned by Naples Boat Experience from using the Services; (b) are not acting on behalf of a competitor of Naples Boat Experience; (c) will not create more than one Naples Boat Experience Account; and (d) have full power and authority to enter into this legally binding agreement and in doing so will not violate any other agreement to which you are a party.
2.4 We retain the right at our sole discretion to deny access to the Services to anyone at any time and for any reason, including, but not limited to, for violation of these Terms of Use.
2.5 In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Naples Boat Experience does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.
Naples Boat Experience Accounts
3.1 You may need to create a Naples Boat Experience Account and provide information about yourself in order to use some of the features on the Website and other Services, including when you make a Booking. You are responsible for maintaining the confidentiality of your Naples Boat Experience Account password and log-in credentials ("Naples Boat Experience Account Credentials"). You are also solely responsible for all activities (including Bookings) that occur in connection with your Naples Boat Experience Account. You agree to notify us immediately of any unauthorized use of your Naples Boat Experience Account.
3.2 Your Naples Boat Experience Account is for your personal use only. You may not impersonate someone else (e.g., adopt the identity of a celebrity), create a Naples Boat Experience Account for any person other than yourself, provide an e-mail address or other personal details other than your own, or create multiple Naples Boat Experience Accounts.
3.3 We may terminate or suspend access to your Naples Boat Experience Account or your ability to use the Services, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your Naples Boat Experience Account or ability to use the Services if you misuse the Website. Any such termination or suspension could prevent you from accessing your Naples Boat Experience Account, the Website, User Content (as defined in Section 6.1), Website Content (as defined in Section 4.1), and/or any other related information.
3.4 You may terminate your Naples Boat Experience Account at any time by contacting us to request that we close your Naples Boat Experience Account, and by discontinuing your use of any and all parts of the Services. If you close your Naples Boat Experience Account, we may continue to display your previously published User Content and are under no obligation to remove any of your User Content.
3.5 AS A USER OF THE SERVICES, YOU UNDERSTAND AND AGREE THAT: (1) NEITHER NAPLES BOAT EXPERIENCE NOR ITS AFFILIATES WILL HAVE ANY LIABILITY TO YOU OR OTHERS FOR ANY UNAUTHORIZED BOOKINGS MADE USING YOUR NAPLES BOAT EXPERIENCE ACCOUNT AND/OR NAPLES BOAT EXPERIENCE ACCOUNT CREDENTIALS; AND (2) THE UNAUTHORIZED USE OF YOUR NAPLES BOAT EXPERIENCE ACCOUNT AND/OR NAPLES BOAT EXPERIENCE ACCOUNT CREDENTIALS COULD CAUSE YOU TO INCUR LIABILITY TO BOTH NAPLES BOAT EXPERIENCE AND OTHER USERS.
Website Prohibited Activities
4.1 The content and information on the Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software (including Software, as defined in Section 8.2), code or other material, and collectively described herein as the "Website Content"), as well as the infrastructure used to provide such Website Content, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any Website Content, or any products or services obtained from or through the Website. Any other use of the Website Content, products and/or services requires the prior written permission of Naples Boat Experience.
4.2 Additionally, you agree that you will not and will not assist or enable others to:
a. use the Website or the Website Content for any commercial or unlawful purpose;
b. access, monitor or copy any Website Content using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any Website Content for any purpose without our express written permission;
c. violate the restrictions in any robot exclusion headers on the Website or bypass or circumvent other measures employed to prevent or limit access to the Website;
d. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website;
e. deep-link to any portion of the Website for any purpose without our express written permission;
f. "frame", "mirror" or otherwise incorporate any part of the Website into any other website without our prior written authorization;
g. attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any Software;
h. use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the Website;
i. use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
j. use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
k. use the Website to promote bigotry or discrimination against protected classes;
l. use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
m. use the Website to submit or transmit pornography or illegal content;
n. use the Website to solicit personal information from minors, or to harm or threaten to cause harm to, any person including minors;
o. attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means;
p. use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
q. use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
r. use the Website to violate the security of any computer network, crack passwords or security encryption codes;
s. disrupt or interfere with the security of, or otherwise cause harm to, the Website; or
t. remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.
Electronic Communications
5.1. When you use the Naples Boat Experience Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website. You may unsubscribe from marketing-related e-mails by emailing info@naplesboatexperience.com, however we may continue to send you non-marketing messages, such as messages related to any upcoming Bookings.
5.2 As part of our Services we share information with companies in the Group in order to provide you with information about special offers, products, and services which might interest you. Such information will typically be sent through newsletters and marketing communications and represent efforts to get to know you and your preferences better across our Services and those of other companies in the Group. In turn, this enables customization of the services in line with those preferences.
Content
6.1. You and other users of the Website may contribute to the Website in a number of different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments or suggestions, submitting ideas, filling out public profiles, rating other users' contributions and making other similar contributions or submissions to the Website and/or otherwise to Naples Boat Experience (collectively, "User Content"). We may use User Content in a number of different ways, including but not limited to displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.
6.2. By submitting User Content, you grant Naples Boat Experience and its affiliates a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such User Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such User Content. You acknowledge that Naples Boat Experience may choose to provide attribution of your User Content at our discretion. You further grant Naples Boat Experience the right to pursue at law any person or entity that violates your or Naples Boat Experience's rights in the User Content by a breach of these Terms of Use. You acknowledge and agree that User Content is non-confidential and non-proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the User Content by Naples Boat Experience or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (d) you forever release Naples Boat Experience, and its licensees, successors and assigns, from any claims that you could otherwise assert against Naples Boat Experience by virtue of any such moral rights.
6.3 Naples Boat Experience and its affiliates may display advertisements and other information adjacent to or included with your User Content on the Website. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without notice to you.
6.4 The Website may contain discussion forums, bulletin boards, review services or other forums in which you and other users of the Website may post User Content ("Interactive Areas"). Within such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Website any User Content that comprises or includes:
a. content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
b. content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission (SEC) or any rules of a securities exchange such as the New York Stock Exchange (NYSE), the American Stock Exchange or the NASDAQ;
c. content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
d. content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Naples Boat Experience;
e. promotions, political campaigning, advertising, contests, raffles, or solicitations;
f. private information of any third party, including, without limitation, surname (family name) address, telephone number, e-mail address, Social Security number and credit card number;
g. Viruses, corrupted data or other harmful, disruptive or destructive files;
h. content that is unrelated to the topic of the Interactive Area(s) in which such User Content is posted; or
i. content or links to content that, in the sole judgment of Naples Boat Experience, (a) violates the previous subsections herein, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or the Website, and/or (d) may expose Naples Boat Experience or its affiliates or Website users to any harm or liability of any type.
6.5 You alone are responsible for the User Content you submit. You assume all risks associated with such User Content, including anyone's reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in such User Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, such User Content as described herein. You may not imply that such User Content is in any way sponsored or endorsed by Naples Boat Experience.
6.6 Naples Boat Experience takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Naples Boat Experience liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
6.7 Although Naples Boat Experience has no obligation to screen, edit or monitor any User Content, Naples Boat Experience reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any User Content at any time and for any reason, and/or to have such actions performed by third parties on its behalf, and you are solely responsible for creating back-up copies and replacements of your User Content at your sole cost and expense. Naples Boat Experience has no obligation to retain or provide you with copies of your User Content, nor do we guarantee any confidentiality with respect to your User Content.
6.8 Any use by you of the Interactive Areas or other portions of the Website in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Website.
Links to Third Party Websites
7.1 The Website may contain hyperlinks to websites operated by parties other than Naples Boat Experience ("Third Party Sites". Such hyperlinks are provided for your reference only. Their presence on the Website does not signify any endorsement by Naples Boat Experience of the material on such Third Party Sites nor any association with their operators.
7.2 We do not control Third Party Sites and are not responsible for their contents, or the privacy or other practices of those that own and operate them.
7.3 It is your responsibility to ensure that whatever hyperlinks you select and/or software you download (whether from the Website or Third Party Sites, and including Software, as defined in Section 8.2) are free of Viruses.
7.4 In some cases you may be asked on a Third Party Site if you wish to link your profile on Naples Boat Experience to a profile on such Third Party Site. Choosing to do so is optional. If you decide to link your profiles and you later wish to disable such link, you should contact the Third Party Site.
Software on the Website
8.1 Software from the Website is further subject to United States export controls. No software from the Website may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (b) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By using the Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
8.2 Any software (including, without limitation, all HTML, XML, Java code and Active X controls) that is made available to download from the Website ("Software") is owned by and is the copyrighted work of Naples Boat Experience, or Naples Boat Experience affiliates, or other third parties as identified. Your use of such Software is governed by the terms of the end user license agreement which accompanies, or is included with, the Software ("License Agreement"), if any. You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on the Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-transferable license to use the Software for viewing and otherwise using the Website in accordance with these Terms of Use and for no other purpose.
8.3 You acknowledge and agree that all Software contained on the Website is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
8.4 WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY IN ACCORDANCE WITH THE TERMS OF THE APPLICABLE LICENSE AGREEMENT.
Copyright and Trademark Notices
9.1 Excluding Third Party Content, the Website and all content of the Website including, but not limited to, all visual interfaces, interactive features, custom graphics, design, computer code, products, software, compilation of other content (such as compilation of third party content), and other elements and components of the Website are: © Naples Boat Experience. All Rights Reserved. Naples Boat Experience is not responsible for content on websites operated by parties other than Naples Boat Experience. All other product or service names or slogans displayed on the Website (including those of the Products) are registered and/or common law trademarks of Naples Boat Experience and/or its vendors or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Naples Boat Experience or the applicable trademark holder. In addition, the look and feel of the Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Naples Boat Experience and may not be copied, imitated or used, in whole or in part, without the prior written permission of Naples Boat Experience. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, vendor or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Naples Boat Experience.
9.2 If you are aware of an infringement of either your brand or our brand, follow the Copyright Complaint Policy instructions. We only address messages concerning brand infringement at the email address info@naplesboatexperience.com.
Products and Booking Reservations
10.1. Naples Boat Experience provides the Platform through which you can enter into a contract with a third party supplier of a Product ("Vendor"). Naples Boat Experience is not a vendor of any Product, and your contract for supply of any Product you Book will be directly between you and the applicable Vendor. In respect of each Booking, Naples Boat Experience acts as a disclosed agent on behalf of the Vendor, meaning that a Product listing represents an invitation to you to make an offer to a Vendor, and that we are free to accept or reject such offer on behalf of that Vendor. These Terms of Use govern your use of the Services, which includes your use of the Platform through which you may make such an offer to a Vendor. However, the provision of the Product you Book will be subject to the terms and conditions displayed on the Website in respect of such Product, any information made available to you during the Booking process, and the terms and conditions of the Vendor with whom you have a legal contract for the supply of the Product.
10.2 If you make a Booking, you agree to review and be bound by the applicable Vendor's terms and conditions and any other rules or policies related to the Product (the "Vendor Terms"). Notwithstanding the foregoing, to the extent that the Vendor Terms conflict with these Terms of Use in respect of your legal relationship with Naples Boat Experience, these Terms of Use shall prevail. Your interactions with Vendors are at your own risk. Naples Boat Experience will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any Vendor or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with any Vendor.
10.3 Naples Boat Experience is not a travel agency and does not provide or own any Experiences. Although Naples Boat Experience provides the Website with information about Products and facilitates Bookings, such actions do not in any way constitute Naples Boat Experience's sponsorship or approval of such Vendors, or any affiliation between Naples Boat Experience and any Vendor. Although Naples Boat Experience Members may rate and review particular Products based on their own experiences, Naples Boat Experience does not endorse or recommend any Products. You agree that Naples Boat Experience is not responsible for the accuracy or completeness of information it obtains from Vendors and/or that is displayed on the Website.
10.4 By making a Booking, you warrant that you are at least 18 years of age, that you possess the legal authority to enter into both this binding agreement and a binding agreement with the Vendor, to use the Services, to purchase the Product, and that all information you supply is true and accurate. You further agree that you will use the Platform to make only legitimate Bookings for you and/or others for whom you are legally authorized to act.
Pricing
11.1 The price of each Product will be quoted on a per-person basis, unless otherwise specified.
11.2 Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Naples Boat Experience. See Section 12 for more information about currency conversions.
11.3 Price quotations are subject to change without notice, until a Booking has been made.
11.4 Unless the Vendor has otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
11.5 Inclusions are determined by the Vendor. Prices do not include tips/gratuities; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food that the Vendor has not specifically stated are included.
Currency Conversions
12.1 If Naples Boat Experience provides a currency converter, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified, and actual rates may vary. Currency quotes may not be updated on a daily basis, and Naples Boat Experience and its affiliates do not warrant or guarantee accuracy. Naples Boat Experience shall not be liable to you if prices change due to currency fluctuations.
Payments
13.1 When you make a Booking, Naples Boat Experience collects your payment information and processes your payment as described in Section 14. In doing so, Naples Boat Experience acts as the limited payment collection agent of the Vendor, collecting your payment for the applicable Product(s) on behalf of such Vendor. Full or Partial payment by credit or debit card is required to make a Booking, unless otherwise specified. The payee will be listed as Naples Boat Experience on your statement.
13.2 The value of your Booking may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or payment card company may convert the payment into the local currency and may charge fees, resulting in differences between the amount displayed through the Platform, and the final amount charged to you. Naples Boat Experience recommends that you contact your bank or card company if you have any questions concerning any applicable currency conversion or fees.
Payment Processing
14.1 Under these Terms of Use, the payment processing services for the Services provided are provided by Naples Boat Experience.
Standard Cancellations Policies
We understand that plans may need to be changed so we offer the following Standard Cancellations Policies:
15.1 No refunds will be provided for no-shows or cancellations received less than 167 hours from the start time of the booking.
15.2 50% refunds will be provided for cancellations received less than 360 hours from the start time of the booking.
15.3 100% refunds will be provided for cancellations received more than 360 hours from the start time of the booking.
15.4 In the event of severe weather, the activity may be cancelled. In such case, customers will be allowed to reschedule tickets (subject to availability). If no reschedule tour is available, all funds will be refunded in full.
15.5 No refunds are available once a booking has commenced.
15.6 Timings are calculated in accordance with the time zone of the Experience.
Non-Standard Cancellations Policies
16.1 Please note that some tours may have different cancellation conditions than the standard ones. It is the customer’s responsibility and interest to contact Naples Boat Experience and request information on the Non-Standard Cancellations Policies before booking.
16.2 In case of booking a tour with Non-Standard Cancellations Policies, even without having requested Naples Boat Experience to become aware of these policies, the customer implicitly consents to them.
Passports, Visas & Insurance
17.1 When you make a Booking, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.
17.2 For applicable passport and visa requirements, you should consult the relevant embassy or consulate for information. Such requirements may change at any time, and it is your responsibility to check for up-to-date information before making a Booking and before your departure. Naples Boat Experience accepts no liability in connection with any person who is refused entry onto a flight or into any country, including countries such person may just be passing through en route to their destination.
17.3 As visa and health requirements are subject to change without notice, Naples Boat Experience recommends that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.
17.4 Naples Boat Experience strongly recommends that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.
17.5 Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Naples Boat Experience urges customers to investigate and review travel prohibitions, warnings, announcements and advisories issued by the United States Government and destination country governments prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.
17.6 NAPLES BOAT EXPERIENCE DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO ANY DESTINATION IS ADVISABLE OR WITHOUT RISK, AND NAPLES BOAT EXPERIENCE IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Our Liability
18.1 PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS NAPLES BOAT EXPERIENCE'S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THE SERVICES. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THESE TERMS OF USE, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THE SERVICES.
18.2 THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, AND SERVICES PROVIDED BY NAPLES BOAT EXPERIENCE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING IN RELATION TO RESERVATION AVAILABILITY AND PRICING ERRORS. NAPLES BOAT EXPERIENCE, ITS PARENT, SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE "NAPLES BOAT EXPERIENCE GROUP COMPANIES") DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND OTHER SERVICES (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, NAPLES BOAT EXPERIENCE EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS AND/OR ON BOOKINGS MADE UNDER AN INCORRECT PRICE.
18.3 THE NAPLES BOAT EXPERIENCE GROUP COMPANIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND OTHER SERVICES FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE NAPLES BOAT EXPERIENCE GROUP COMPANIES. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE NAPLES BOAT EXPERIENCE GROUP COMPANIES DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NAPLES BOAT EXPERIENCE HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
18.4 THE VENDORS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF ANY OF THE NAPLES BOAT EXPERIENCE GROUP COMPANIES. THE NAPLES BOAT EXPERIENCE GROUP COMPANIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH VENDORS OR FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM ANY BOOKING OR USE OF A PRODUCT. THE NAPLES BOAT EXPERIENCE GROUP COMPANIES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
18.5 IN NO EVENT SHALL THE NAPLES BOAT EXPERIENCE GROUP COMPANIES (OR ANY OF THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A PRODUCT OR A BOOKING, OR YOUR ACCESS TO, DISPLAY OF OR USE OF THE SERVICES WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF NAPLES BOAT EXPERIENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
18.6 If any Naples Boat Experience Group Company is found liable for any loss or damage that arises out of or is in any way connected with your use of the Services or with a Booking or use of a Product, then the Naples Boat Experience Group Companies' liabilities will in no event exceed, in the aggregate, the greater of (a) the sum paid to Naples Boat Experience in respect of the Booking giving rise to the claim, or (b) one hundred euros (EUR €100.00).
18.7 The limitation of liability set forth in this Section 18 reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use insure to the benefit of the Naples Boat Experience Group Companies.
Your Liability
19.1 You agree to defend and indemnify Naples Boat Experience and the Naples Boat Experience Group Companies and all of their respective officers, directors, employees and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to: a. your breach of these Terms of Use or the documents referenced herein; b. your violation of any law, rule, regulation or guideline; c. your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy; d. your use of the Services (including the Website); e. your Booking or use of any Product; or f. your negligence or willful misconduct.
Viator Tickets
21.1 You will receive a Naples Boat Experience-branded ticket (or, alternatively a voucher from the Vendor) (in each case, a "Ticket") for each Product you you Book, with such Ticket being issued on behalf of the applicable Vendor. In order to access and print your Ticket, you will be directed to a secure webpage hosted by Naples Boat Experience that contains a link to your Ticket. Certain Bookings will result in your being provided with an electronic Ticket as well as or instead of a paper Ticket.
21.2 You must provide the original, authentic Ticket to the applicable Vendor in order to redeem your Product. Your Booking cannot be honored or redeemed without presenting a valid Ticket. Ensure you read the terms and conditions relating to your Booking in order to understand what will be required by the Vendor by way of Ticket presentation.
21.3 For security purposes, when redeeming your Ticket you must present a valid photo ID and sign the Ticket.
21.4 In some cases, a Vendor may also require that you present the payment card used to purchase your Product at the time of redemption. This typically applies to attraction and show tickets. You should be advised at check-out whether or not this will be required. If you have questions about such a requirement, contact Naples Boat Experience's Customer Care team.
General Provisions
22.1 You agree that no joint venture, agency, partnership, or employment relationship exists between you and any of the Naples Boat Experience Group Companies as a result of these Terms of Use or use of the Services.
22.2 Naples Boat Experience's performance of these Terms of Use is subject to existing laws and legal process, and nothing contained in these Terms of Use limits Naples Boat Experience's right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of the Services or information provided to or gathered by Naples Boat Experience with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of the Services within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
22.3 If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in these Terms of Use shall continue in effect.
22.4 These Terms of Use (and any other terms and conditions referenced herein) constitute the entire agreement between you and Naples Boat Experience with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Naples Boat Experience with respect to the Services. A printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
22.5 Any rights not expressly granted herein are reserved.
Jurisdiction and Governing Law
23.1 The Services are provided by a European entity and these Terms of Use is governed by the laws of The Netherlands. You hereby consent to the exclusive jurisdiction and venue of courts in Amsterdam, The Netherlands and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of the Services. You agree that all claims you may have against Naples Boat Experience arising from or relating to the Services must be heard and resolved in a court of competent subject matter jurisdiction located in Amsterdam, The Netherlands.
23.2 Use of the Services is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract.